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If the returned item is missing any parts, or is damaged during return shipping due to improper packaging by buyer, the amount of loss will be deducted, giving the buyer only a partial refund. Required condition standards are listed below.
Items can be returned within 30 days of receipt of delivery. Once the item is received back to us, it will take 2 business days for the refund to be processed and 7-10 business days for the refund amount to show up in your account.
If you need to return an item, the item must be returned in the same condition in which it was received, and it must include all items that were in the original package. Your return label will require you to return the item at your own expense.
When you order from a hosted vendor, your return is sent back to the seller instead of Blue Earth Project. While most sellers offer a return policy equivalent to ours, some seller return policies may vary. If the seller does not provide a return policy, our policy will be the default.
Required Condition Standard:
Why does Blue Earth Project have this policy?
By eliminating the uncertainty of what's acceptable to return and what isn't through return guidelines, we create a more consistent experience for both the buyer and the seller.
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